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Privacy Policy

The Christmas Creations Company Limited

Effective Date: [09/07/2025]

1. Introduction

This Privacy Policy outlines how The Christmas Creations Company Limited (“we”, “our”, or “us”) collects, uses, stores, and protects your personal data when you visit our website or engage with our services. We are committed to complying with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable data protection laws.

Company Name: The Christmas Creations Company Limited
Address: 51 Bracken Road, Sandyford, Co. Dublin, Ireland Company
CRO Number: 789976

Email: office@christmascreations.ie
Phone: +353 (0)1 726 7908

2. Personal Data

We Collect We may collect and process the following categories of personal data:

  • Identity Data: First name, last name, title.
  • Contact Data: Email address, phone number, billing/shipping address.
  • Technical Data: IP address, browser type and version, time zone setting, device type, operating system.
  • Usage Data: Information about how you use our website and services.
  • Marketing and Communications Data: Preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Data

We use the following methods to collect personal data:

  • Direct interactions (e.g. when you fill in forms, place an order, or contact us).
  • Automated technologies such as cookies and analytics tools.
  • Third-party sources, such as payment processors or delivery providers.

4. Purpose and Legal Basis for Processing

We process your personal data for the following purposes and legal bases:

  • Purpose
  • Legal Basis – To process and deliver orders
  • Performance of a contract – To respond to inquiries and provide customer support
  • Legitimate interest / Consent – To send marketing communications
  • Consent (you may withdraw at any time) – To improve website functionality and user experience
  • Legitimate interest – To comply with legal obligations
  • Legal obligation

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior. For more information, please refer to our [Cookie Policy]. You may manage cookie preferences through your browser settings.

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with trusted third parties, including:

  • Service providers (e.g. IT support, hosting, delivery companies)
  • Payment processors
  • Legal and regulatory authorities, if required by law

All third parties are required to respect the security of your data and process it in accordance with the law.

7. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected, including to meet legal, accounting, or reporting obligations.

8. Data Security

We implement appropriate technical and organisational measures to ensure the security of your personal data, including encryption, access controls, and secure servers.

9. International

Transfers If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (such as Standard Contractual Clauses) to protect your data in compliance with GDPR.

10. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure (“right to be forgotten”)
  • Object to processing or request restriction
  • Data portability
  • Withdraw consent at any time

To exercise your rights, please contact us at:
Email: office@christmascreations.ie
Subject Line: GDPR Data Request

11. Contact and Complaints

If you have any concerns about our use of your personal data, please contact us first. You also have the right to lodge a complaint with the Data Protection Commission:
Website: https://www.dataprotection.ie
Phone: +353 57 868 4800

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website and will include the date of the most recent update.

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